Privacy Policy

Information We Collect

At Maoripluss, we collect information to provide you with personalized financial education services and improve your learning experience. The types of information we collect include:

Personal Information

• Name, email address, and phone number when you create an account
• Billing information and payment details for premium services
• Professional information such as occupation and income range (optional)
• Educational background and financial goals to customize your experience
• Communication preferences and contact history with our support team

Technical Information

• Device information including browser type, operating system, and IP address
• Usage data such as pages viewed, time spent on courses, and learning progress
• Cookies and similar tracking technologies for website functionality
• Location data (general geographic area) for content localization
• Performance analytics to improve our educational content and platform

How We Use Your Information

We use your personal information exclusively to enhance your financial education journey and provide you with relevant, personalized learning experiences. Our primary uses include:

• Delivering personalized course recommendations based on your learning goals
• Processing payments and managing your account access to premium features
• Sending educational content, progress updates, and course notifications
• Providing customer support and responding to your inquiries promptly
• Analyzing platform usage to improve course content and user experience
• Ensuring platform security and preventing unauthorized access
• Conducting research to develop new educational tools and resources

Data Protection and Security

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures to safeguard your data:

Technical Safeguards

• Industry-standard SSL encryption for all data transmission
• Secure server infrastructure with regular security updates and monitoring
• Multi-factor authentication options for enhanced account security
• Regular security audits and penetration testing by third-party experts
• Automated backup systems with encrypted data storage

Access Controls

• Strict employee access controls with need-to-know principles
• Regular security training for all staff handling personal information
• Detailed audit logs of all data access and modifications
• Immediate notification protocols for any suspected security incidents

Your Rights and Choices

You have significant control over your personal information and how we use it. Under Canadian privacy law and our commitment to transparency, you have the following rights:

Access and Correction Rights

• Request a complete copy of all personal information we hold about you
• Update or correct any inaccurate information in your account
• View your learning progress data and course completion history
• Access details about how your information has been used or shared

Control and Deletion Rights

• Delete your account and associated personal information at any time
• Opt out of marketing communications while maintaining course access
• Request temporary suspension of data processing for your account
• Export your learning data in a portable format

To exercise any of these rights, simply contact us using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions taken.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our specific retention practices include:

Retention Periods

• Active account information: Retained while your account remains active
• Course progress and certificates: Retained for 7 years after account closure
• Payment information: Retained for 7 years for tax and audit purposes
• Technical logs and analytics: Retained for 2 years for security and improvement purposes
• Marketing preferences: Deleted immediately upon opt-out request

International Data Handling

While Maoripluss operates primarily in Canada, some of our service providers may process data in other countries with adequate privacy protections. All international transfers are protected by appropriate safeguards including:

• Standard contractual clauses approved by Canadian privacy authorities
• Certification under recognized international privacy frameworks
• Regular compliance audits of all international service providers

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, track your learning progress, and provide personalized content recommendations.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality and security
• Performance cookies: Help us understand how users interact with our courses
• Personalization cookies: Remember your preferences and learning progress
• Analytics cookies: Provide insights into course effectiveness and user engagement

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features and your personalized learning experience.

Updates to This Policy

We review and update this privacy policy annually or whenever significant changes occur to our data practices. When we make material changes, we will:

• Notify all active users via email at least 30 days before changes take effect
• Post prominent notices on our platform highlighting key changes
• Provide a detailed summary of modifications in our user newsletter
• Maintain an archive of previous policy versions for your reference

Your continued use of Maoripluss after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account before the effective date.